Shipping information

Due to COVID-19 there are many shipping delays, please allow a further 2-3 weeks for your order to arrive. Especially for anywhere outside of Europe. 

When placing an order you can choose between different shipping options.
- For Dutch orders you can choose between stamp (postzegel) or tracked (brievenbusdoos/pakket). During the COVID-19 crisis I recommend choosing tracked shipping. 
- Orders outside to the Netherlands are all standard with tracking, this is already implemented in the shipping costs.

What are the shipping costs?

Domestic (Dutch) orders
- Untracked flat rate: €2.- to €3,-
- Tracked flat rate: €4,-
European + UK orders
- Tracked: €8,-
Rest of the World
- Tracked: €8,50

When wil my order be shipped?

Orders will be shipped within 1-2 weeks. 
I try to bundle as many orders together to keep offering these low shipping costs. This might mean some orders outside of the Netherlands might take a bit to be send.
I ask for your understanding, if you need something ASAP, feel free to contact me so we can look at other options. (These options are 2-3 times more expensive with shipping costs.)

Pre-orders and combined orders.

Pre-orders always have an approximate shipping time in the listing info. By default, orders that include pre-ordered items will be collected and shipped out in one go when the pre-ordered items are ready to be shipped out. Please keep this in mind when placing a bigger order.

Approximate shipping times

the Netherlands 1-3 business days
Europe + UK 5 - 14 business days
Rest of the world 10 - 30 business days

Please be aware that we are not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials, plus those fees are not a basis for a refund, as they aren't something we are able to control or predict.

By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.

If there are any questions regarding shipping, or requests for shipping, please contact us.